Airline Employee’s Song Helped Travelers Have Themselves A Merry Little Christmas

“It’s such a busy time of the year and I just thought it would be something nice to do.”

With long lines and longer delays, air travel can make Grinches of us all during the holidays. But some airline employees go above and beyond to keep the season holly and jolly.


Take Virgin Australia guest services attendant Bethany Stagg, for example. In a video posted to the airline's Facebook page on December 20, Stagg updates passengers on flight schedules over the PA system at Melbourne Airport … and then breaks into a soulful rendition of Judy Garland's "Have Yourself a Merry Little Christmas."

The video has been streamed more than 668,000 times on Facebook and more than 1.4 million times on CNN's Instagram page.

"It's such a busy time of the year and I just thought it would be something nice to do," Stagg told the Herald Sun. "We can get so caught up at this time of the year ... it was just a great way to lift people's spirits."

Her impromptu performance won commendations from the airline and co-founder Richard Branson. "It was great to see our team member Bethany bring some Christmas cheer to our Melbourne lounge," a spokesperson told the newspaper. "We encourage our team members to go above and beyond for our guests.'' (See also: the Virgin America employee who recently gave passengers a Christmas greeting from "Hipster Santa.")

Stagg isn't the only airline employee feeling the holiday spirit this season. When a United flight was delayed on the tarmac at Denver International Airport on December 21, a flight attendant sang Christmas carols, with two passengers providing accompaniment on ukulele and mandolin.

A few weeks ago, WestJet surprised passengers checking in at Regina International Airport in Saskatchewan with presents and a concert by country singer Aaron Pritchett. "Holidays can be really stressful for people," the airline spokesperson told CTV News Canada. "They're traveling, it's busy, and we just wanted to alleviate that stress and make it a really positive experience and get them into the holiday spirit."

And on Christmas Eve, Pakistan International Airlines' senior flight purser dressed up as Santa and handed out presents to the passengers of a flight from Karachi to Islamabad. "The purpose of the gesture was to share the Christmas festivities with those celebrating and promoting the universal message of harmony, love, and peace," the airline said, per The Express Tribune.

To see other airline employees caught doing good, check out the flight attendant who nails his Looney Tunes impressions, the one who leaves inspirational quotes for passengers to find, the one who comforted a baby through a crying fit, the one who comforted a 9-year-old through a panic attack, and the ones who delivered pizza to their delayed passengers. These star crew members really do help us fly the friendly skies.


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